Privacy Policy

IDENTITY OF THE RESPONSIBLE FOR TREATMENT

Wishes and Intuition, Lda (“Dotesfera”) is committed to protect the privacy and security of the data you entrust to us. THE Dotesfera undertakes, therefore, through this Policy of Privacy, fulfilling the obligations arising from the Regulation General Data Protection, to inform you of how we treat data your personal data (i.e. collect, store, process, transmit and eliminate), for what purposes we treat them, ensuring that we collect, share and store your data with the aim of reference to best practices in the field of security and protection of personal data.

When your personal data is processed by subcontractors, we demand the same level of privacy and security. We use yours personal data always with transparency, in order to provide you with the better services and offers in a concrete and personalized way.

In accordance with the applicable legislation on the protection of data, Wishes and Intuition, Lda., headquartered at Rua Circular Norte do PITE – Évoratech, 7005-841 Évora, taxpayer 514267470, is the entity responsible for the collection and treatment of your personal data.

1 – WHAT ARE PERSONAL DATA AND WHAT DATA CATEGORY DO WE PROVIDE?

What is personal data?

Personal Data is any information, of any nature and in any support (eg sound or image), relating to a person identified or identifiable.

An identifiable person is a person who can be identified directly or indirectly eg through the name, the identification, location data, identifier electronic or other elements that allow identification that natural person.

Who are the holders of personal data?

The Client or User, a natural person, to whom the data relate respect and that you have enjoyed Wishes and services or products Intuition, Lda, hereinafter “Dotesfera”. The Customer will be the person who concludes the contract with Dotesfera and the User is the person who uses Dotesfera’s services or products, but who may not correspond to the Customer. For example: – In the segment business, the contract with Dotesfera is on behalf of the company but Users are the customers or employees of that company; – In the private segment, a Customer may purchase various products and services ,. In this regard, Dotesfera informs which also protects personal data and respects the rights customers and users.

What categories of personal data do we process?

The categories of data we process are as follows:


Base dataExamples
Identification and contact details and other identification dataCivil or tax identification numbers, data for payment address, billing address, telephone contact and E-mail address; date of birth, gender, your professional activity and IP (if you registered with the Internet)
ServiceProducts and services purchased or subscribed

2 – WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA?

The person responsible for collecting and processing your personal data will be Dotesfera, when providing service or supply product and that in that context decides what data is collected, means of processing and purposes for which the data are used.

3 – WHAT BASIS CAN WE TREAT YOUR PERSONAL DATA?

These are the circumstances in which we handle your data personal:

Consent

When you have your express consent – in writing, orally or by validating an option – and prior and if that consent is free, informed, specific and unambiguous. Are examples, your consent for Dotesfera to analyze the use of services and products and make recommendations or send marketing messages, to use your marketing data identification or use of services for sending messages Dotesfera’s marketing efforts, your consent so that we can use customer service information to improve our service quality;
or

Execution of contract and pre-contractual steps

When the processing of personal data is necessary for the execution, execution and management of the contract signed with Dotesfera, as for example for the preparation of a proposal of products and / or services for managing contacts, information and orders, for billing, collection and payment management;


or
Compliance with legal obligation

When the processing of personal data is necessary to comply with legal obligation to which Dotesfera is subject, such as example the communication of identification data to entities police, judicial, tax or regulatory authorities;


or
Legitimate interest

When the processing of personal data corresponds to an interest legitimate use of Dotesfera or third parties, such as the processing of data for, improvement of quality of service, the fraud detection and revenue protection and when our reasons for their use should take precedence over their rights to data protection;

4 – FOR WHAT PURPOSES AND HOW LONG DO WE TREAT YOUR DATA PERSONAL?

How long do we process your Personal Data?

Your personal data is processed by Dotesfera only by period of time necessary to achieve the purpose defined or, whichever is applicable, until it exercises its right of opposition, right to be forgotten or remove the consent. After the respective period of conservation, Dotesfera will eliminate or anonymize data whenever that they should not be kept for a different purpose that can survive.

For what purposes do we process your Personal Data?
PurposesExamples of purposes (not exhaustive)
Marketing and SalesCustomer Management and Service DeliveryAccounting, Tax and Administrative ManagementLitigation ManagementFraud detection, revenue protection and auditingNetwork and systems managementCompliance with legal obligationsInformation security control
– Marketing or selling new products or services – Analysis of consumer profiles – Adaptation and development of new products or services– Management of contacts, information or requests – Management of claims; – Billing, collection and payment management– Accounting, invoicing – Tax information, including sending information to the tax authority– Judicial and extrajudicial collection – Management of others conflicts– Detection of fraud and illicit practices – Protection and control revenue – Credit risk management – Audit and internal investigationSupport and improvement of networks and applications that support service Monitoring, improvement and service support– Call location for emergency services – Judicial requests – Investigation, detection and prosecution of serious crimes – Response to judicial, regulatory and supervisory– Access management, logs – Backup management – Management security incidents
What are the deadlines for processing and preserving personal data?

Dotesfera handles and keeps your personal data in accordance with purposes for which they are treated. There are cases where the law requires the treatment and conservation of data for a period of minimum time, for example, 10 years the data needed to information to the Tax Authority for accounting or tax. But, whenever there is no legal obligation specific, then the data will be treated only for the period necessary for the fulfillment of the purposes that motivated its collection and preservation and always in accordance with the law, guidelines and CNPD decisions. Thus, Dotesfera will treat and maintain its personal data for the period in which it maintains a contractual relationship I can. Dotesfera may keep other personal data for periods longer than the duration of the contractual relationship, either consent, either to ensure rights or duties related to the contract, or because it has interests legitimate reasons, but always for the period strictly necessary to carry out the respective purposes and in accordance with CNPD guidelines and decisions. Examples are the contact for marketing and sales purposes, data preservation within the scope of invoice complaint processes, exercise of warranty or offers that are of interest to the customer or prospectus.

5 – HOW DO WE COLLECT YOUR PERSONAL DATA?

How do we collect your personal data?

We collect personal data with your consent when acquires Dotesfera products or services, when it downloads or uses e-books, online mini courses, quizzes, gift sessions, Dotesfera products, services and applications or when participating in market research. Collection can be done orally, by in writing or through the Dotesfera website. But your information staff can also be collected from sources accessible to the public or other sources.

How is your personal data collected indirectly?

So that you can better understand this indirect collection we indicate the following cases: Other relevant information about credit risk or on identification and contact details for collections management, fraud detection and revenue protection. THE Dotesfera may collect personal data from entities private companies that maintain relevant information on the credit of holders of personal data, provided that these databases respect the applicable data protection rules. Dotesfera may also access, collect or confirm personal data on company websites Public Administration and private entities, namely, to confirm the accuracy of your identification and contact.

6 – DATA ANALYSIS

Cookies Policy

Information about our use of cookies. Our website uses cookies to differentiate you from other users of our site. That helps us provide a good experience when browsing our site and also allows us to improve our site. A cookie is a small file of letters and numbers that we store in your browser or your computer’s hard drive, if you agree. Cookies contain information that is transferred to the disk your computer’s hard drive. The cookies we use are cookies “Analytical”. They allow us to recognize and count the number of visitors and see how visitors move through our site when they use it. This helps us to improve the way our website works, for example, by ensuring that users find what they’re looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them below:

Analytics

The services in this section allow the owner monitor and analyze web traffic and can be used to monitor user behavior. Google Analytics (Google Inc.) Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected data to monitor and review the use of this site, prepare reports about their activities and share them with other services in the Google. Google can use the data collected to contextualize and customize the ads for your own ad network. Personal Data collected: Cookies and Usage Data. Processing: United States –Privacy Policy – Refuse.

Conversion Tracking for Facebook Ads (Facebook, Inc.)

Facebook Ads conversion tracking is a analysis provided by Facebook, Inc. that connects network data Facebook advertising with actions carried out on this site. Dice Personal data collected: Cookies and Usage Data. processing: United States – Privacy Policy.

Commented Content

Content comment services allow users to users to make and publish their comments on the content this site. Depending on the settings chosen by the owner, users can also leave comments anonymous. If there is an email address between Personal Data provided by the user, it can be used to send notifications of comments on the same content. The users are responsible for the content of their own comments. If a content feedback service provided third party is installed, it can still collect data of web traffic to pages where the comments service installed, even when Users do not use the service of content comments.

Facebook Comments (Facebook, Inc.)

Facebook Comments is a content commenting service provided by Facebook, Inc., allowing the user to leave comments and share them on the Facebook platform. Dice Personal data collected: Cookies and Usage Data. processing: United States – Privacy Policy.

Email Marketing

We collect your name and email address when you register in a webinar or event, request a free resource or participate waiting list via Mautic.org (privacy policy). We use this data to email you advice and industry news and to notify you about services and products you might be interested in. You can cancel the subscribe to our list at any time. Besides that, we collect your surname and postal address when you buy one product or course as part of the card verification process from our payment and tax collection provider sales.

Remarketing and behavioral segmentation

This type of service allows this website and its partners inform, optimize and serve advertising based on the use of this site by the user in the past. This activity is performed by tracking Usage Data and Cookies, information that is transferred to the partners who manage the remarketing and behavioral targeting activity. Besides any deactivation offered by any of the services below, the user can disable the use of cookies by a third party service by visiting the deactivation pageNetwork Advertising Initiative.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and targeting service behavior provided by Facebook, Inc. that links the activity of this website to the Facebook advertising network. Personal data collected: Cookies and Usage Data. Place of processing:United States – Privacy Policy – Decline.

Personalized Facebook audience (Facebook, Inc.)

Facebook Custom Audience is a segmentation service remarketing and behavioral provided by Facebook, Inc. that links the activity of this site to the Facebook advertising network. Personal Data collected: Cookies and e-mail address. Place of processing:United States – Privacy Policy – Decline.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly on the pages of this website. THE interaction and the information obtained through this website is always subject to user privacy settings for each social network and for each platform. This type of service you can still collect traffic data for the pages where the service is installed, even when Users do not use.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services that allow interaction with the Twitter social network provided by Twitter, Inc. Personal Data collected: Cookies and Usage Data. Processing location:United States – Privacy Policy.

Like button on Facebook and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc. Personal Data collected: Cookies and Usage Data. Processing location:United States – Privacy Policy.

LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services that allow the interaction with the LinkedIn social network provided by LinkedIn Corporation. Personal Data collected: Cookies and Usage Data. Processing location: United States – Privacy Policy.

How to provide or withdraw consent for the installation of Cookies

In addition to what is specified in this document, the user can manage cookie preferences directly on your own browser and prevent – for example – third parties from installing Cookies. Through browser preferences, it is also possible to delete cookies installed in the past, including cookies that may have saved the initial consent for the installation of cookies through this site. Users can, for example, find information on how to manage cookies in browsers most used at the following addresses:Google Chrome,Mozilla FirefoxApple Safari andMicrosoft Internet Explorer.With respect to Cookies installed by third parties, Users can manage your preferences and withdraw your consent clicking on the related deactivation link (if provided), using the means provided in the third party’s privacy policy or contacting the third party. Notwithstanding the above, the Owner informs that Users can follow the instructions provided in the subsequently linked initiatives by EDAA (EU) , byNetwork Advertising Initiative (USA) and for Digital Advertising Alliance (USA)DAAC (Canada) , DDAI (Japan) or others similar services. These initiatives allow users to select your tracking preferences for most advertising tools. The Owner therefore recommends that Users make use of these resources in addition to the information provided in this document.

Logs and system maintenance

For operation and maintenance purposes, this website and any services third parties can collect files that record the interaction with this website (system logs) using other personal data (such as the IP address) for that purpose.

Changes to this privacy policy

The owner reserves the right to make changes to this privacy policy at any time, notifying users on this page and possibly within this site and / or – as far as technically and legally possible – by sending a notice to users through any contact information. If the changes affect processing activities performed with Based on user consent, the owner should collect new user consent when necessary.

Owner and Data Controller

Wishes and Intuition, Lda., Dotesfera Rua Circular Norte do Parque Industrial 35, 7005-841 Évora Portugal Contact email of owner: geral@dotesfera.com How to install cookies from third parties and other tracking systems through services used on this website cannot be technically controlled by owner, any specific references to cookies and tracking systems installed by third parties should be considered indicative. For complete information, we request that the User consult the privacy policy respective third party services listed in this document. Given the objective complexity surrounding the identification of cookie-based technologies, Users are encouraged to contact the Owner if they wish to receive more information about the use of Cookies by this Site.

7 – WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW EXERCISE THEM?

What are your rights?

See below for your rights and the details of what safeguard in each one.

Right of access

Right to obtain confirmation of your personal data that are treated and information about them, for example, what are the purposes of the treatment, what are the conservation, among others. Right to view or obtain a copy, for example of invoices, written agreements or requests for support you made.

Right of rectification

Right to request rectification of your personal data that is find inaccurate or request incomplete personal data completed, such as address, TIN, email, telephone contacts, or others.

Right to erase data or “right to be forgotten”

Right to obtain the deletion of your personal data, provided that there are no valid grounds for its conservation, such as for example the cases where Dotesfera has to keep data to fulfill a legal preservation obligation for research, detection and prosecution of crimes or because there is an ongoing judicial process.

Right to portability

Right to receive the data you provided to us in digital format current use and automatic reading or requesting transmission your data directly to another entity that will become the new responsible for your personal data, such as receiving your invoices or forward your contacts to the new responsible, but in this case only if it is technically possible.

Right to withdraw consent or right to object

Right to object or withdraw your consent, at any time data processing, as in the case of processing of data for marketing purposes, provided that it is not verify legitimate interests that prevail over their interests, rights and freedoms, such as the defense of a right in a judicial process.

Right of limitation

Right to request to limit the processing of your data in the form of: Suspension of treatment Limitation on scope of processing certain categories of data or purposes of treatment.

Right to complain

Right to complain to the supervisory authority, CNPD, beyond the company or the DPO.

How can you exercise your rights?

The exercise of rights is free, except in the case of a manifestly unfounded or excessive request, in which case it may a reasonable fee will be charged taking into account costs. At information must be provided in writing but, if requested, can be provided orally. In this case, Dotesfera must verify your identity by means other than oral. THE response to requests must be provided within a maximum period of 30 days, unless it is an especially complex order. Exercise the rights through the following addresses: Dotesfera Carta: Rua Circular Norte do Parque Industrial 35, 7005-841 Évora Portugal Mail: geral@dotesfera.com Telephone: +351 961 085 333

8 – TO WHOM DO WE TRANSMIT YOUR PERSONAL DATA?

Under what circumstances is your personal data communicated to other entities, subcontractors or third parties?

Your data can be transmitted to subcontractors so that they treat them in the name and on behalf of Dotesfera. In this case the Dotesfera will take the necessary contractual measures to guarantee that subcontractors respect and protect the personal data of the holder. Data can also be transmitted to third parties – entities other than Dotesfera or subcontractors – such as example companies with which Dotesfera develops partnerships, if the holder has consented, or entities to whom the data have to be reported under the law, such as the authority tax.

Under what circumstances does Dotesfera transfer your data to a third country?

Dotesfera may have to transfer your personal data to a third country outside the European Union and which is not part of the list of countries that the EU has already considered to have levels of protection appropriate personal data. In such cases, Dotesfera will ensure that data transfers are carried out in strict compliance applicable legal rules.

9 – HOW DOES DOTESFERA PROTECT YOUR PERSONAL DATA?

Dotesfera has implemented the logical, physical, adequate, necessary and sufficient organizational and security measures to protect your personal data from destruction, loss, unauthorized alteration, dissemination, access or any other accidental or illicit treatment. They will also be access rules have been implemented for Customers or Users to certain products or services, such as the introduction of password, to allow the strengthening of control mechanisms and security whenever necessary.

10 – USEFUL ADVICE FOR THE PROTECTION OF YOUR DATA

Dotesfera and third party websites

On the use and treatment of personal data on the company’s websites Dotesfera, be sure to consult the rules on the use of cookies on their websites. Websites, products or Dotesfera applications may contain links to websites, products or third-party services, which have nothing to do with the Dotesfera or that are not covered by this Policy of Privacy. The collection or processing of personal data requested by these third parties is their exclusive responsibility, and Dotesfera cannot be held responsible, in any circumstance, for the content, for the accuracy, veracity or legitimacy of those websites or the misuse of data collected or processed through them. We alert the Customers and Dotesfera Users for this fact and for the need, before using the websites, products or applications, read and accept the rules regarding the treatment of personal data defined by those third parties.

Other advice

Dotesfera advises caution when exposing your data personal data and the circulation of such data over the internet, acts that are the customer’s full responsibility, since this data does not fully protected against possible violations, the adoption complementary security measures, including the maintenance of equipment (computers, tablets, mobile phones or other devices with internet connection) and programs properly updated and configured with firewalls and protection against malicious software (such as antivirus), not browsing on sites of dubious reputation or for which you do not have the due guarantees of authenticity, the physical protection of its equipment and avoid placing access credentials on publicly accessible computers (for example, internet cafes, hotels, etc.) and the use of strong and different passwords depending on each service or website.

Legal information

This privacy statement has been prepared based on provisions of multiple laws, including art. 13/14 of Regulation (EU) 2016/679 (General Regulation for the Protection of Dice). This privacy policy refers only to this site, if not otherwise indicated in this document.

Information not contained in this policy

More details on the collection or processing of personal data can be requested from the Owner at any time.

Start typing and press Enter to search